Frequently Asked Questions

Got a question about MY Compliance Management? Have a look below but if you can't find the answer or would just rather have a chat give us a call!


Where can I see my legal register?
Who gets notifications for legislation updates?
How do I get legislation updates?


What's the price/cost?
Can I pay monthly?
Are there any hidden costs?
Can I pay by Direct Debit?


Are you only in the UK?
Can MY Compliance Management be integrated with other systems?
What's the difference between the trial and a paid account?
Are there specific IT requirements?
How is my data protected and are you GDPR compliant?
How do I delete a user?
Can I have it installed on my server?
Where is my data stored?
I couldn't find you on the top 10 of best compliance systems in google, why not?
Who are your customers?
Can I have a read only user?
What web browsers are supported on the system?
Do I get to choose which modules I want?


What support and onboarding do you offer?
Do you offer onsite training?


How do I make something private?
How long does it take to set up?
How do I create a user group?
How do I add a user?
Do you offer implementation?
Whats the on boarding process? How are we introduced to the system?
Is there any addition training to help me set up?


How do I reset my password?
Can I get my data if I leave you?
What's the notice period if I wish to cancel my subscription with you?
How much data is included with my subscription?
Can I cancel anytime?
Can I have more than 100 users?
If I delete something by accident can it be retrieved?
Can I use your system as an intervention tool to manage behaviours etc?
What happens at the end of our years subscription? Do we need to ask to be renewed?
How can the software help people working remotely?
Can I have longer than a 2 week trial?
Do they have to have an email address to use it?
Does my data carry on from my trial account?


Can I customise or add my own fields?
Can I give my contractors access to upload their documents?
Can I store training certificates in the system?
Can I create my own audits?
Does it work offline?
Will it remind me when a contractors requirement is due to expire?
Can I use legsilation from my country in it?
Is it mobile friendly?
Do you provide any other legislation outside of the UK?
How do you keep your database of legislation up to date?


Do you have different user levels?
Can non-users access information or report in to MY Compliance Management?
I have more people I need to have access to my system but they don't need access to everything.. How do we do this?


Can I copy a risk register?
Do you have any generic risk assesments included?


Can you attach substances from the database to a risk assessment?
Do you have the ability to add COSHH data sheets to the system?


Can I escalate an action?


Can I copy an aspect register?
Can I delete an aspect register?


How do you delete part of an audit imported from Library or edit the criteria?


Can I add users to get asset alerts?


Can I delete an incident?


Can I change the owner of a requirements register?


Can standard users add their own training?
How do I flag an employee as left the company in Training module?
Is it possible to change the email notification settings for training expiry reminders?
Can I change the surname of a user or trainee?


Where can I store my contractors training records?


Can i link to a SharePoint document that i have created?
Where can I manage my documents?
What files can I upload?


What version of Android and IOS do you support on Mobile Apps