Frequently Asked Questions

Got a question about MY Compliance Management? Have a look below but if you can't find the answer or would just rather have a chat give us a call!


Pricing

Are their any hidden costs?
How much is it per year?
Can I pay by Direct Debit?
Can I pay monthly?

General

Do I get to choose which modules I want?
Can I have a read only user?
Who are your customers?
I couldn't find you on the top 10 of best compliance systems in google, why not?
Where is my data stored?
Are you only in the UK?
Can I have it installed on my server?
What's the difference between the trial and a paid account?
Can MY Compliance Management be integrated with other systems?
Are there specific IT requirements?
How is my data protected?

Support

Do you offer onsite training?
What support do you offer?

Set Up

Whats the on boarding process? How are we introduced to the system?
How long does it take to set up?

Account

Can I have more than 100 users?
Can I cancel anytime?
Can I get my data if I leave you?
What's the notice period if I wish to cancel my subscription with you?
Do they have to have an email address to use it?
Does my data carry on from my trial account?
Can I have longer than a 2 week trial?
What happens at the end of our years subscription? Do we need to ask to be renewed?

Functionality

Can I customise or add my own fields?
Can I store training certificates in the system?
Can I create my own audits?
Does it work offline?
Will it remind me when a contractors requirement is due to expire?
Can I use legsilation from my country in it?
Is it mobile friendly?
Do you provide any other legislation outside of the UK?
Can I give my contractors access to upload their documents?
Do you have any generic risk assesments included?
How do you keep your database of legislation up to date?

User Access

I have more people I need to have access to my system but they don't need access to everything.. How do we do this?