Whats the on boarding process? How are we introduced to the system?
Once you have agreed to sign up to a subscription you will be contacted by your Customer Support Manager.
They will arrange a call with you to create your dedicated Customer Support Plan which will be tailored to how much support and training you feel you and your business needs on the system.
Your Support Manager can offer you weekly/monthly phone calls and emails as well as regular online training sessions via webinars. Don't forget you can also ask for help or support using our MY Advisor module.