MY Compliance Management are launching a new system for the reporting of Issues and Feature Requests. 

This latest improvement will ensure our Customer Support Team are able to track, escalate and feedback on your Feature Requests and any problems experienced when using our software. 

You can now report your feedback here: https://support.my-compliance.co.uk/portal/en/newticket

 

Key things to remember when reporting something to us: 

  • Please ensure you use the correct 'Layout' - This will ensure you are seeing the information we require for either an 'Issue' or 'Feature Request' 

  • Please add as much detail as possible. All of the information required in this form, will ensure our development team can investigate and resolve your issue sooner. 

  • Popular Articles - When reporting via the link above, you will see some Popular Articles which may have the answer to your query. 

 

If you require any support with completing this form please reach out to us on support@my-compliance.co.uk