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Non-Conformance Management
You can view how this module works below. Simply click the links on the left to view the 'How To' information.
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Creating NCR Types
Available for user levels:
- Account Adminstrator
- Manager
The first task is to create your types. This would be the different types of non conformance e.g. Customer Complaints, packaging defect, equipment fault, colleague filling out wrong form etc.
You can manage your types and see this screen by going to Non-Conformance Report > Options > Manage Report Types. As explained above you can set the type as private and manage user groups to view these types. For example, you may have a Senior Management User Group and your NCR type may be Serious Non Conformance, If you make this type private and assign it to only the users within the Senior Management User Group no one else in the business will be able to see or access these NCR's.
