All "How To"

See how to use: NCR

You can view how this module works below. Simply click the links on the left to view the 'How To' information.

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Invalid NCR

Available for user levels:

  • Account Adminstrator
  • Manager

Sometimes a NCR may be recorded that is not valid. You can mark a report as not valid and inform the user who created why it is not valid so they understand what non-comronaces need to be reported.

To mark a report not valid:

  1. Select the report from the table by clicking the View icon
  2. Click the 'Not Valid' button
  3. Add the reason why the report is not valid
  4. Click save

An message will automaticaly be sent to the user who created the report to let them know their report has been marked as not valid and the reason why.

To view all 'Not Valid' reports select 'View Not Valid Reports' from the Options sub menu

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